What is Richardson Seating Return policy?

Richardson Seating is a custom manufacturer.  If a customer orders a custom product and we have to cut, sew and upholster this item is not returnable.  

If a customer orders an "In Stock Special" item we can accept a return.  The customer will be responsible for the shipping cost to them and the shipping cost to return.  As long as the product comes back in good usable condition a refund minus the freight will be applied to the purchaser's form of payment.  There will be a 15% restocking added on.